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We all want a care-free, smooth-sailing, relaxing-on-the-beach-while-sipping-cocktails holiday experience. But sometimes unexpected emergencies — like a case of Bali Belly (traveller’s diarrhoea), a surfing injury (reef burn) or a traffic accident that takes too much skin off (a Bali tattoo) — can ruin a dream holiday. Thankfully, Bali’s medical infrastructure is world-class, with air ambulances, multilingual staff, specialist doctors and emergency rooms not far from where you are staying. Visiting a hospital is easy and less expensive than you may imagine.
1. Phone numbers for Emergency Services in Bali.
These phone numbers will connect you with the local emergency services in Kuta, Legian, and Seminyak.
- Ambulance +62 361 118
- Police +62 361 110
- Fire +62 361 113
If you are further away, the following area codes need to be dialled:
- North Bali 0362
- East Bali0363
- West Bali0365
- Bedugul 0368
2. Does Bali have good hospitals?
The first thing you need to know is that Bali has excellent hospitals and high-quality medical care available 24-hours a day. Like many countries, Indonesia has both public and private hospitals.
For anyone on holiday in Bali, I recommend going to one of the private hospitals listed below. While the public system is more advanced in some areas, the level of care and quality of infrastructure is much higher in private hospitals.
3. Do I need travel insurance?
You definitely need travel insurance when visiting Bali. Even for a short visit, the cost of private medical care without travel insurance is high. There is no excuse for not having travel insurance when holidaying in Bali, no matter how short the visit.
The best hospitals in Bali have excellent relationships with many global travel insurance providers. If you want a recommendation read my post on the best travel insurance for Bali.
4. Which Hospital should I go to in Bali?
If you need medical attention I highly recommend going to Siloam Hospital on Sunset Road in Kuta.
If you are in Ubud then one of the 2 new Kasih Ibu Hospitals are highly recommended.
In my opinion, these are the best hospitals in Bali, so check which one is closest to your location.
Siloam Hospital, Kuta
BIMC Hospital, Nusa Dua
Address: Kawasan ITDC Blok D, Benoa, Nusa Dua
Phone: +62 361 3000911
Kasih Ibu Hospital, Saba
Kasih Ibu Hospital, Tabanan
Address: Jl. Flamboyan No. 9, Kampung Kodok,Tabanan
Phone: +62 361 3005757
5. Do I need an appointment?
Calling ahead is a great move – not only will you be alerting the hospital staff to the kind of medical treatment you are seeking they can probably mobilise whatever specialists may be required for your immediate treatment.
Even if you are just looking for a blood test to diagnose whether you have Dengue Fever or just the flu, calling ahead will make the process once you arrive a little less painless.
6. Will I need my passport?
All hospitals in Indonesia will need identification in order for you to be treated. Take your passport. At the very least have some photo identification, like a drivers license, when going to the hospital.
7. Should I get a doctor or go
If you are need of medical attention then going to a hospital instead of asking for a private doctor’s visit is a great idea. Most doctors that are on call to hotels and villas in Bali are either off-duty from the public system or employed by private medical centres. Because the hit-and-miss nature of getting an appropriate medical diagnosis you are far better off making the effort to visit a hospital than you are arranging a local doctor to visit your accommodation.
Many accommodation providers will have a relationship with a local medical centre and will charge a much higher rate than you will get at a hospital.
8. Is it expensive to visit a hospital in Bali?
Compared to many countries, no. It depends on where you are from. As an example, Australians or New Zealanders visiting a hospital in Bali can expect lower rates than in their home countries for essential services like a doctor or specialist consultation, blood tests or x-rays.
Because many countries have a single-payer or co-pay health care system the fees and charges may seem high because you might be accustomed to paying nothing.
If your travel insurance is even reasonably adequate then the cost will be as low as your insurance excess.
9. Are prescriptions expensive in Bali?
Again, it all depends on your country of reference. In general, prescription drugs in Bali are cheaper than in other countries.
The smart thing to do if given a prescription from a hospital in Bali is to have it filled at a local pharmacy, not the one located inside the hospital. They pharmacies inside hospitals tend to charge much more than pharmacy chains like Guardian and Kimia Pharma (my preferred pharmacy chain in Canggu, Kuta, Legian, Seminyak and Ubud).
10. What if I need specialist care?
Another great reason for visiting a hospital instead of a small medical centre or calling for an in-house doctors visit is the availability of specialist medical doctors should you require them.
Larger hospital chains will have more access to specialists than smaller hospitals or stand-alone medical centres.
11. How do I know if I have Dengue Fever?
Dengue fever starts off feeling like a bad flu and progresses to muscle aches and pains that if not diagnosed early, can be fatal. Dengue has specific symptoms that start 4 to 7 days after being bitten by an infected mosquito.
A blood test can definitively diagnose Dengue, so if you are feeling like a “flu” is getting worse with increased muscle and bone aching then get to a hospital for a blood test. The turnaround for a blood test for Dengue at Siloam is around 3 hours. If you test positive for Dengue you need to be admitted to hospital for specialist care immediately.
Dengue is transmitted through a particular breed of mosquito. It must first bite someone who is already carrying the disease, and then passes in on to a new host, so it is not contagious once contracted, but obviously being bitten by mosquitoes while you are travelling with someone who has been diagnosed as contracting Dengue makes you high risk, so getting a blood test with your travelling partners is a smart thing to do.
Bali is not the Dengue-infested swamp that some news media outlets would have you believe, although when there is an outbreak it travels quickly, just like anywhere else in the world.